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Help and FAQs

CAN I CANCEL MY ORDER?

If your order has not yet been picked and packed you are able to request a cancellation. You will be issued with a gift card for the value of the item/s you would like to cancel. As this is change of mind we cannot offer a refund. If you have any questions please email our team at support@sunshinesbliss.com.

CAN I MAKE AN AMENDMENT TO MY ORDER?

We will do our best to make any changes to your order before dispatch but unfortunately we cannot guarantee this is possible. Please email us within 1 hour of placing your order to ensure the best chance of our team to make any relevant updates to an item or postal address. (This excludes weekends. We will reply to your emails first available opportunity on Monday morning). There may also be other delays which will prevent us from making amendments in time such as over public holidays and sales periods.

Please note, we cannot make any amendments to International orders at this time (other than address adjustments). We apologise for the inconvenience and hope to be able to offer this in the future. 

I JUST PLACED AN ORDER, WHERE IS MY EMAIL CONFIRMATION?

In most circumstances it is more than likely that you have entered your email address incorrectly or it has been sent to your spam folder, please email support@sunshinesbliss.com with your name and order number after checking this. Our team will amend this for you as soon as possible to ensure you receive all tracking updates.

WHAT ARE YOUR PAYMENT OPTIONS?

Sunshines Bliss accepts payment Visa, Mastercard, Discover, Diners Club, JCB and Paypal.